Politique de remboursement
Can I change or cancel my order?
If we haven't fulfilled your order yet, we may be able to help you modify or cancel your order. Contact us right away at email@example.com if you wish to do so. However, we cannot make changes to your order after it has shipped.
What is your return policy?
All sales at Kind Reads are final.
If you have received damaged, defective, or incorrectly shipped merchandise, contact us at firstname.lastname@example.org so that we can resolve your problem.
What is your refund policy?
Given we have a no-return policy, the only circumstance under which we would provide a refund is if you receive a damaged book or your order is missing a book.
How long will you hold my order for pickup?
We will hold your pickup order for 30 days. If you have not picked up your order within 30 days, the books are returned to our shelves and your payment is considered a donation to the Friends of the Ottawa Public Library Association.